Continental U.S. Shipping
- Most orders ship the same or next business day after your order is received.
- Some products are built-to-order; this will be noted in the product description.
- If an item is out of stock and a delay is expected, we will contact you.
- Free Shipping applies only to orders shipped within the lower 48 United States, unless otherwise noted.
- Orders ship via UPS Ground (3–5 business days) or USPS Flat Rate (1–3 business days).
Returns (U.S. Orders)
- Unopened items may be returned within 7 days for a full refund (minus shipping charges).
- New items may be returned within 15 days with a 20% restocking fee.
- Installed or special-order parts cannot be returned.
- The customer is responsible for all return and exchange shipping costs.
International Shipping
- For orders outside the Continental U.S., please email tom@sosperformance.com for a shipping quote.
- If using an export company, please list them as your shipping address.
- Import duties, taxes, and brokerage fees are the responsibility of the customer.
- International orders may require 5–7 business days of additional processing. Special orders may require 1–3 weeks.
- Payments are processed via PayPal invoice (product + shipping only).
- SOS Performance is not liable for damaged items during international transit.
- We do not refund original shipping charges for goods refused at customs.
- StopTech products ship only to the USA, Canada, and Puerto Rico.
- No returns are accepted on international orders.
- All prices are listed in USD.
Warranty
SOS Performance warrants new SOS parts to the original purchaser as follows:
- 1-year warranty from purchase date (standard).
- 2-year warranty if installed by a certified ASE technician.
Coverage:
- Replacement of defective SOS Performance parts due to defect or poor workmanship.
- Warranty applies only to the original vehicle on which the part was installed.
Exclusions:
- OEM components are not covered.
- No coverage for installation errors.
- No liability for incidental, consequential, or special damages.
How to File a Warranty Claim:
- Call (850) 814-1955 for a Return Authorization Number and return instructions.
This warranty provides specific legal rights, which may vary by state.